Home About us FAQ
QHow long do you keep my Order Status history?
A

The My Orders section is one of the great new features on Infiberone. Your Order Status history will be kept for 90 days and will reflect your orders that were placed on Infiberone.

QHow will I know if Infiberone received my order?
A

Once an order you have placed for delivery has been processed, you will receive a confirmation via email. The confirmation will contain the expected delivery date, your shipping address, your order number and any other changes to your order.

QWhat if I forget my order?
A

Your order number is included in the email order confirmation with an automatic link to the Order Status Infiberone. When you order by phone a partner will give your order number. It's a good idea to save your email order confirmation or write down the number for future reference. If you forget or lose your order number can be obtained by contacting the Customer Service Centre by email to or email to sales@infiberone.com or live chat.

QHow can I check the delivery status of my order?
A

To check the delivery status of your order, please log in your account and on "logistics information" page you can track your order conveniently or you can contact us directly for status.

QHow long will you deal with my order?
A

In the business hour, we will deal with your order immediately. We will inform you the lead time and shipping method, and make confirmation with you for some information we needed for shipping. Otherwise you will be waiting for one business day or one-and-half a day to deal with your business.

QTerms of Use
A

Terms of Use

Welcome to the website of infiberone.com. It provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the “Agreement”). In addition, when you use any infiberone.com service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference. infiberone.com reserves the right to change this site and these terms and conditions at any time.

Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this agreement. Please read this agreement carefully before proceeding.

Use of Site:

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, infiberone.com hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by infiberone.com in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by infiberone.com in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by infiberone.com in advance. infiberone.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if infiberone.com believes that customer conduct violates applicable law or is harmful to infiberone.com’s interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. infiberone.com may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and infiberone.com has no obligation to investigate the authorization or source of any such access or use of the Site.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify infiberone.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.

This “site” is owned by Infiberone registered under Shenzhen Gigalight Technology Co., Ltd

Located in 17F, Zhongtai Nanshan Zhujue Building, 4269 Dongbin Road, Nanshan District, Shenzhen, Guangdong, China

 Except as otherwise provided elsewhere in this Agreement or on the site, anything that you submit or post to the site and/or provide infiberone.com, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and nonproprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to infiberone.com without charge and infiberone.com shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of infiberone.com and shall not be returned to you and you agree not to raise any dispute in connection with any use of the entry by infiberone.com in the future.

You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. infiberone.com assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify the Sponsor against any losses caused due to the use of the entries for any purposes.

In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant infiberone.com the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other Content that you post on this site and that use of your reviews, comments, or other Content by infiberone.com will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead infiberone.com or third parties as to the origin of any Submissions or Content. infiberone.com may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.

Copyright

All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of infiberone.com (collectively, "Content"), belongs exclusively to infiberone.com or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by infiberone.com, without infiberone.com's express prior written consent. The use of data mining, robots, or similar data gathering and extraction tools on infiberone.com as well as the use of infiberone.com trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. If you happen to come across any of our content hosted on a third-party site, please do not hesitate to contact us at: account@infiberone.com. The collection, arrangement, and assembly of all content on this site (the "Compilation") belong exclusively to infiberone.com. You may not use infiberone.com's Content or Compilation in any manner that disparages or discredits infiberone.com or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the "Software") is the property of infiberone.com and/or its Software suppliers. The Content, the Compilation and the Software are all protected under state, national and international copyright laws. All rights not expressly granted are reserved by infiberone.com. Violators will be prosecuted to the full extent of the law.

infiberone.com recognizes and respects all copyrights and trademarks. As such, any usage of television, motion picture, music, film festival or other names or titles have no connection to infiberone.com and are the sole property of the copyright or trademark holders. Our dresses are inspired by celebrity style and are our recreations of item’s worn by the celebrities on your favorite television shows and the red carpet, however they are not authorized, endorsed by, or connected to these shows in any way and are not meant as infringements of any registered trademarks or copyrights.

Intellectual Property Infringement Policy

It is the policy of infiberone.com to take appropriate action where necessary to uphold and recognize all relevant State, Federal and International laws in connection with material that is claimed to be infringing any trademark, copyright, patent and all or any other Intellectual Property laws. If you are an intellectual property rights owner and you believe that infiberone.com sells, offers for sale, or makes available goods and/or services that infringe your intellectual property rights, then send the following information in its entirety to account@infiberone.com

Information required

1. An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed;

2. A description of the allegedly infringing work or material;

3. A description of where the allegedly infringing material is located on the site (product(s) URL);

4. Information reasonably sufficient to allow us to contact you, such as your address, telephone number and e-mail address;

5. A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law;

6. A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed.

Termination and Effect of Termination

In addition to any other legal or equitable remedies, infiberone.com may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the site and infiberone.com shall, in addition to any other legal or equitable remedies, immediately revoke all password(s), and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

Disclaimer and Limitation of Liability

EXCEPT AS OTHERWISE PROVIDED IN THE STANDARD TERMS OF SALE THAT GOVERN THE SAME OF EACH PRODUCT ON THIS SITE, THIS SITE, THE PRODUCTS OFFERED FOR SALE ON IT AND THE TRANSACTIONS CONDUCTED THROUGH IT ARE PROVIDED BY infiberone.com ON AN “AS IS” BASIS. infiberone.com MAKES NO PRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE EXCEPT AS PROVIDED HERE TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, infiberone.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY, AND SYSTEM INTEGRATION. THIS SITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. infiberone.com DOES NOT WARRANT THAT THE CONTENT WILL BE UNITERRUPTED OR ERROR FREE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, infiberone.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, INDIRECT INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, infiberone.com’s TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO infiberone.com DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO infiberone.com’s LIABILITY.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. infiberone.com reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

Typographical Errors

While infiberone.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. infiberone.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, infiberone.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, infiberone.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Pricing in Different Currencies

Pricing of products sold by infiberone.com is based upon figures calculated in U.S. Dollars (US$). Prices displayed in other currencies are converted from U.S. Dollars according to the most up to date conversion rates. Due to fluctuating currency values, prices displayed in non-U.S. denominations of currency on the Site, other than on the individual product page, may not be the most current. Areas of the Site where non-U.S. denominations of currency might be inaccurate include, but are not limited to, promotional banners, promotional pages, and information on product category pages. The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to infiberone.com, excluding shipping.

Arbitration

Where the parties fail to settle dispute within 30 days after such dispute occurs, they agree to submit such dispute to Shenzhen International Arbitration Center, for arbitration which shall be conducted in accordance with the Commission's arbitration rules in effect at the time of applying for arbitration. The arbitral awards are final and binding upon both parties.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that infiberone.com is not responsible for the operation of or content located on or through any such site.

Remedies

You agree that infiberone.com's remedy at law for any actual or threatened breach of this Agreement would be inadequate and that infiberone.com shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that infiberone.com may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees.

No right or remedy of infiberone.com shall be exclusive of any other, whether at law or in equity, including, without limitation, damages injunctive relief, attorneys' fees and expenses.

No instance of waiver by infiberone.com of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.

 

QUser Privacy Notice
A


User Privacy Notice


Infiberone has created this privacy statement in order to demonstrate our firm commitment to privacy. At Infiberone we respect your right to privacy and we understand that, as a visitor to Infiberone you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you request information, register for an event, purchase a product, or download documents.
The information we learn from you helps us personalize and continually improve your shopping experience at Infiberone. 
To better protect your privacy we provide this notice explaining our online information practices and the way your information is collected and used.

We use IP address to help diagnose problems with our server, administer our Web site, and for aspects of session management, like the operation of the shopping cart. However, IP addresses are never associated with a specific identifier, and are not used to identify you.

Our site uses cookies to keep track of your shopping cart. We use cookies to save your password so you don't have to re-enter it each time you visit our site.

Our site's order form requires users to give us contact information (see "What We Collect" below) and unique username and password. The customer's contact information is used to contact the visitor when necessary. Unique identifiers (such as username and password) are collected to verify the user's identity.

 

What We Collect

This notice applies to all information collected or submitted on the Infiberone website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Your name

Contact information including email address, address, postcode, town, city, country

Payment information including Credit Card Information

Other information relevant to customer surveys and/or offers

 

Purposes for These Personal Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

Online payment for your Infiberone service/s.

We may use the information to improve our products and services.

We may use the information to improve the content of the website.

We may periodically send promotional emails about events, services, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email.

 

Security Measures

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as:

Safeguarding all financial transactions done through this Site with Secure Sockets Layer ("SSL") encryption

Granting only employees who are providing a specific service access to your personal information

Working only with third-party service providers who we believe adequately secure all computer hardware.

While our business is designed with safeguarding your personal information in mind, please remember that 100% security does not presently exist anywhere, online or offline.

 

How We Use Log Files and Cookies

Infiberone remembers you by placing a log file (cookie) that contains only enough information to identify you upon return visits. A "cookie" is a small like of text that is stored with your web browser for record-keeping purposes and helps Infiberone provide better service to you. Your browser has options to accept, reject, or provide you with notice when a cookie is sent.

No information, other than that found in Infiberone cookie, will be accessed by any system of Infiberone.

Infiberone also utilizes visitor log files (cookies) and hosted tracking with our website. Once a user enters our site, a cookie follows the user's click stream path. Examples of information being collected by these cookies and the hosted tracking include the number of times a user came to our site, and the paths the user took to get there. Infiberone uses the data collected from website visitor cookies and hosted racking in aggregate form only and does not collect any personally identifiable information. Use of this information helps us better understand what users are seeking and learning at our website and helps us identify potential navigation issues.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to Third Party Websites

We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.

 

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by Infiberone for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at account@infiberone.com. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

 

Changes to This Privacy Statement

The contents of this statement may be altered at any time, at our discretion.
If you have any questions regarding the privacy policy, then you may contact us at Account@infiberone.com.

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